PingAura has completed a SOC 2 Type II examination for its Enterprise AEO Platform. The independent auditor's report adds evidence that the security controls in scope operated over the review period. It builds on our existing ISO/IEC 27001:2022 certification.
Enterprise teams use PingAura to understand and improve how their brands appear across AI search. That work brings together prompts, website content, analytics, and marketing workflows. The systems handling those inputs need controls that customers can evaluate, not just a promise that their data is safe.
What SOC 2 Type II means
SOC 2 is an independent examination of a service organisation's controls against relevant trust services criteria. A Type I report assesses controls at a point in time. A Type II report also evaluates how the controls operated during a defined period.
For enterprise buyers, that means the report can support a security review with evidence about operating controls, not only written policies. It does not guarantee that a system can never have a security incident. Customers and prospects can request PingAura's SOC 2 report through security@pingaura.ai, subject to an NDA.
Building on ISO/IEC 27001:2022
PingAura also holds ISO/IEC 27001:2022 certificate IC-IS-2608130, issued on 11 August 2026. Its scope covers the design, development, maintenance, and operation of the platform, including the engineering, product, sales, and operations functions that support it. The certificate can be checked independently through the IAF CertSearch register.
The two assessments answer related questions. ISO 27001 examines our information security management system. SOC 2 Type II gives customers an auditor's report on the controls in scope and their operation during the review period. Together, they give security teams more concrete material for their due diligence.
Security across the Enterprise AEO workflow
Our Enterprise AEO Platform brings four parts of an AI search programme together:
| Pillar | What teams do |
|---|---|
| AI visibility | Track brand mentions, citations, and answers across supported AI platforms. |
| Optimisation | Find content and site gaps, then improve how clearly AI systems can understand the brand. |
| Attribution | Connect AI referral traffic with analytics and business outcomes. |
| Monetisation | Use insights from AI discovery to inform growth and paid channel decisions. |
AI visibility
Teams can examine how answer engines describe their brand, where they cite it, and how that changes over time. They can compare those answers with competitors and focus on the prompts that matter to their business.
Optimisation
Site audits and content analysis help teams find pages and signals that need work. The goal is to make accurate information easier for people and AI systems to find and understand.
Attribution
Connecting visibility data with web analytics helps teams see whether AI discovery leads to visits and other measurable outcomes. It also gives them a clearer basis for deciding what to improve next.
Monetisation
AI discovery can inform both organic and paid strategies. Teams can use the same visibility and attribution evidence to evaluate opportunities, including emerging ad channels, without treating a brand mention as revenue by itself.
Why the security work matters
An enterprise AEO programme can involve large prompt sets, connected analytics accounts, and sensitive business context. Security has to cover the workflows behind the dashboards: access to data, tenant separation, encryption, and audit trails.
Our security page describes those controls and the scope of our ISO certification. The SOC 2 Type II report gives qualified customers a further way to review the controls examined by the auditor. To request it or discuss PingAura's security programme, contact security@pingaura.ai.
FAQs
Is PingAura SOC 2 Type II compliant?
PingAura has completed an independent SOC 2 Type II examination. Qualified customers and prospects can request the auditor's report under NDA through security@pingaura.ai.
What is the difference between SOC 2 Type I and Type II?
A Type I report assesses controls at a point in time. A Type II report also evaluates how those controls operated during a defined review period.
Does SOC 2 Type II replace ISO 27001 certification?
No. PingAura's ISO/IEC 27001:2022 certification covers its information security management system. The SOC 2 Type II report provides an auditor's assessment of the controls in scope over the review period.
Does a SOC 2 Type II report guarantee that no security incident can happen?
No. It provides evidence about the controls examined and how they operated during the review period, not a guarantee against future incidents.
