A massive shift has quietly taken over the digital world.
For the first time in 20 years, Google is no longer the starting point of discovery.
More than 1.5 billion high-intent users now turn to ChatGPT, Perplexity, Gemini, Claude and other LLMs to:
Compare products
Understand financial decisions
Choose insurance plans
Evaluate brands
Plan travel
Find recommendations
Make buying decisions
This shift is not a trend — it is a structural change in consumer behaviour.
And it has created a new, powerful reality for brands:
ChatGPT, Perplexity and Gemini have become the world’s newest, fastest-growing distribution channels.
If your brand is not visible inside these platforms,
you simply do not exist for the next generation of customers.
What Makes LLMs New Distribution Channels?
Traditional search relied on links.
LLMs rely on answers.
Users no longer search keywords like:
“Best term insurance India”
They now ask:
“Which is the best term insurance for a 37-year-old in India with ₹1 crore cover?”
This changes everything.
1. LLMs Are Replacing Keyword Search
Keyword Search → Conversational Search
Google gives links.
LLMs give decisions.
Users skip the website and trust the AI’s recommendation.
Example prompt:
“Which is the best credit card for international travel?”
ChatGPT gives top 3–5 recommendations immediately.
Perplexity cites sources and compares brands.
Gemini integrates with Google SGE and gives a hybrid answer.
If your brand is missing in these answers,
you miss the customer before they ever reach your website.
2. LLMs Influence 70–90% of the Buying Funnel
LLMs shape:
Awareness
Research
Comparison
Shortlisting
Decision
By the time the user reaches an app/website,
the decision is already made.
This is the same shift that happened when Instagram/TikTok replaced Google for product discovery.
3. LLMs Are Personalised Distribution Channels
Every answer is unique.
Every user receives an answer tailored to:
Past behaviour
Context
Preferences
Personas
Previous prompts
Old-school “5 user personas” don’t work anymore.
Brands must optimise for thousands of micro-personas, each generated dynamically by the AI engine.
This is where traditional SEO fails — and AEO steps in.
4. LLMs Will Soon Have Ads + Agentic Commerce
This is the biggest reason CMOs must pay attention now.
Ads Inside LLMs Are Inevitable
All major platforms are preparing:
ChatGPT Ads → Sponsored answers & model-aligned product placements
Perplexity Ads → Early testing has already begun
Gemini Ads → Will merge performance + AI Overviews advertising
LLM-native sponsorships → Hyper-contextual brand recommendations
Imagine:
User asks,
“Which is the safest SUV under ₹20 lakhs?”
LLM answer shows:
3 organic recommendations
1 sponsored agentic recommendation
1 instant commerce action (“Explore offer”)
This will become the most powerful ad unit in the world — answer-level advertising.
Brands that optimise early will secure:
Higher visibility
Better ranking
Lower future ad costs
Category dominance
Agentic Commerce Is Next
Within 18–36 months, users will:
Ask → Compare → Customise → Checkout
without ever leaving ChatGPT or Gemini.
Examples:
Buy car insurance inside ChatGPT
Get a pre-approved loan offer inside Perplexity
Buy travel packages through Gemini
Compare ₹1 crore term plans and complete KYC inside AI
This is “Zero-Click Commerce”:
The entire funnel happens inside the LLM.
Brands that fail to optimise today will struggle to catch up when transactions go live.
How Brands Can Monetise LLMs — The 4 Pillars
LLMs are not just distribution channels — they are revenue channels.
Here’s how brands can monetise them:
1. Increase AI Visibility (Presence = Revenue)
If users cannot find you in:
ChatGPT
Perplexity
Gemini
…you lose the customer at the top of the funnel.
Visibility drives:
Recall
Consideration
Trust
Lead flow
Intent
This is where AI Visibility Intelligence is essential.
2. Optimise Brand Answers (AEO)
LLMs often show:
Outdated pricing
Wrong comparisons
Incorrect features
Biased information
Competitor-led data
AEO helps you:
Fix misinformation
Improve citations
Increase accuracy
Control brand narrative
Become part of the top recommendations
This directly increases conversions.
3. Deploy Agentic Flows (Future of Ecommerce)
Examples:
“Find me health insurance for a family of 4”
“Show me the top 5 travel cards”
“Which electric scooter has best range?”
Agentic flows can push:
Quotes
EMI plans
Offers
Configurations
Pre-approved rates
This connects discovery → action → conversion.
4. Measure ROI with LLM Attribution
Brands can measure:
How many times an LLM recommended you
How many sessions came from AI
Conversion influenced by LLM answers
Revenue driven through agentic journeys
This will become a core KPI for CMOs.
Why Brands Must Act NOW
1. Early Optimisers Will Win the First-Mover Advantage
When ads go live, optimised brands will get cheaper visibility.
2. Competitors Are Already Training AI Models
If they appear before you in top answers, you lose the category.
3. Narrative Control Is Being Lost Every Day
LLMs are telling your brand story — whether you monitor it or not.
4. Agentic Commerce Will Explode in 2026–28
You must be discoverable before commerce flows go mainstream.
5. LLMs Will Decide the Winners & Losers
It’s the same shift that happened when Google replaced Yellow Pages.
AEO is not optional — it is fundamental.
Conclusion
ChatGPT, Perplexity, Gemini and the new agentic browsers are not just tools.
They are the next generation of digital distribution channels, shaping how people discover, evaluate, and purchase.
With AI ads coming soon
and agentic commerce becoming the default buying flow,
the brands that invest in AI Visibility + AEO + agentic flows today
will dominate the next decade.
PingAura.ai — Helps Brands Monetise LLMs.
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